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CODE COVID: What the pandemic has taught us about long-term care

Care staff  look on as supporters banged pots and pans as 2 dozen muscle cars, blared music revved engines in support for caregivers and residents at the Northwood long-term care facility during the Noise for Northwood event in Halifax Sunday May 31, 2020.
Care staff look on as supporters banged pots and pans as 2 dozen muscle cars, blared music revved engines in support for caregivers and residents at the Northwood long-term care facility during the Noise for Northwood event in Halifax Sunday May 31, 2020. - Tim Krochak

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  COVID-19 has terrified, but it has also taught, nowhere more than in the places we care for our elders. In the next five days, we will look at what has been done and what needs to be done to keep them safe.   


Day One:

COVID-19 is showing long-term care already in crisis

Long-term care was in crisis long before COVID-19 arrived to take the lives of 53 residents at Northwood, Nova Scotia’s largest home for the aged. 

Janice Keefe, director of the Nova Scotia Centre on Aging and a gerontology professor at Mount Saint Vincent University, knows because she’s seen it.

“COVID really exposed that our health-care system put so much planning and resources into the hospitals … but there was far less attention allocated to long-term care facilities,” she said.


People who live or work in Atlantic Canada's senior care facilities, and those who run them, know the system faced challenges even before COVID-19 arrived at their door. The pandemic made those problems worse in the short term but may prove to be the catalyst for much-needed change. - Eric Wynne
People who live or work in Atlantic Canada's senior care facilities, and those who run them, know the system faced challenges even before COVID-19 arrived at their door. The pandemic made those problems worse in the short term but may prove to be the catalyst for much-needed change. - Eric Wynne


Nova Scotia needs better data on elders in care

When experts look for ways to improve outcomes in Nova Scotia’s long-term care sector, one of the gaps that jumps out is the lack of data about the patients — from how many have cognitive impairments to the number with serious health problems such as cancer. 

 A quick search on the Canadian Institute for Health Information website will turn up data sets that break down patient profiles in long-term care by province and year. Numbers are available for most provinces, but not for Nova Scotia.  


Janice Keefe, director of the Nova Scotia Centre on Aging, said data on residents of long-term care in Nova Scotia is lacking. - Contributed
Janice Keefe, director of the Nova Scotia Centre on Aging, said data on residents of long-term care in Nova Scotia is lacking. - Contributed

Dedicated infection control specialists needed in Nova Scotia long-term care facilities

Creating one health authority from many was declared a step forward in managing health care in Nova Scotia but it may have resulted in a step back in managing infectious disease outbreaks in the province’s nursing homes.

According to Nova Scotia’s internal review of infection prevention and control in long-term care, staff in charge of infection control in all facilities reviewed were juggling one or more additional roles.

The review, which covers the period from March to September 2020, found that 72 per cent of those in charge didn’t have a certificate or accredited training in infection control. Many of them said their knowledge was not enough during an outbreak and would require support from specialists.  

Day Two:

Northwood Halifax had 53 deaths when pandemic started. Here's how they've changed

The COVID-19 virus killed 65 Nova Scotians in the first wave of the pandemic last spring.

All but 12 of those people died at one nursing home, Northwood Halifax. On April 18, the deaths of three residents were announced. The toll rose until May 30 when the final death — the 53rd — was reported.

Some died without even seeing family as the building was quarantined.

Northwood CEO Janet Simm said in a recent interview the facility has taken steps to reduce the risk of this ever happening again.


A woman walks past messages of support for residents and staff at Northwood placed across the street of the retirement and care facility in Halifax Wednesday May 6, 2020. - Tim Krochak
A woman walks past messages of support for residents and staff at Northwood placed across the street of the retirement and care facility in Halifax Wednesday May 6, 2020. - Tim Krochak


Daughter of Northwood resident curses isolation, praises caregivers

Holly Crooks’ mother didn’t get the COVID-19 virus that devastated the Northwood Halifax nursing home in the spring.

But the impact of those days of isolation and fear on Yvonne Schwartz remain to this day, Crooks said.

“We only could talk to her on the phone and she was really becoming depressed,” Crooks recounted in a recent interview.

“She ... used to get up, put on her dress and her jewelry and her lipstick and go have an active social life,” Crooks said.

“She changed from that to a person who didn’t bother, she saw no reason to even bother to get up and get dressed — she was depressed.”


Yvonne Schwartz, left, and her daughter Holly Crooks pose for a photo in 2011. Crooks is concerned about her mom, who is a resident at Northwood and is only allowed one visit for 30 minutes every week and is confined to her room for most of the day. (Credit: Bianca Muller) - Contributed
Yvonne Schwartz, left, and her daughter Holly Crooks pose for a photo in 2011. Crooks is concerned about her mom, who is a resident at Northwood and is only allowed one visit for 30 minutes every week and is confined to her room for most of the day. (Credit: Bianca Muller) - Contributed


Day Three:

Most long-term care homes in Atlantic Canada kept COVID out. Here's what worked.

For Lisa Smith the pandemic started off with a round of bad news.

By early March, it was clear that staff at Glen Haven Manor, a 202-bed long-term care facility in New Glasgow, Nova Scotia, could not take vacations. The risk of bringing the COVID-19 virus into Glen Haven was simply too great.

“To be honest, I think we cancelled 26 trips,” Smith, CEO of Glen Haven Manor, told SaltWire in an interview.


Doreen Wooder, a resident of the Wedgewood Manor in Summerside, receives a dose of the Moderna Vaccine on January 8. P.E.I. has so far avoided significant outbreaks of COVID-19 within its long-term care sector.  - Province of P.E.I.
Doreen Wooder, a resident of the Wedgewood Manor in Summerside, receives a dose of the Moderna Vaccine on January 8. P.E.I. has so far avoided significant outbreaks of COVID-19 within its long-term care sector. - Province of P.E.I.

Day Four:

LESSONS OF COVID: Pandemic pushed nursing home staffing problem into red zone

We may still call them nursing homes, but long-term care facilities in this country are increasingly not living up to the name.

That’s the finding of a comprehensive policy briefing released by the Royal Society of Canada (RSC) in June.

“Over the past two decades, ratios of regulated nurses to care aides have dropped steadily to contain costs and in the belief that richer staffing mixes were not required,” the authors wrote.


Jerry Earle, president of the Newfoundland and Labrador Association of Public and Private Employees, speaks to workers at Agnes Pratt Home in St. John’s during a lunchtime protest Aug. 5, 2020. - Peter Jackson
Jerry Earle, president of the Newfoundland and Labrador Association of Public and Private Employees, speaks to workers at Agnes Pratt Home in St. John’s during a lunchtime protest Aug. 5, 2020. - Peter Jackson

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