Some Maritime Electric customers might not be getting power before Friday

Eric McCarthy
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Utility encourages customers to contact call centre for individual updates

ALBERTON – For the approximately 500 Maritime Electric customers who, as of 10 p.m. Wedneday, still did not have power, the utility is reporting it expects to have the majority of them back on by Thursday night.

Downed power lines in West Prince caused by freezing rain and high winds earlier this week.

However, in providing a media briefing, Maritime Electric spokesman, Kim Griffin, admits there may still be some individual outages into Friday.

Griffin said the utility crews have had some exceptional access issues to deal with since Monday’s ice storm knocked down power poles and caused tree branches to crash onto power lines. Most of the remaining outages are in the western part of the province which suffered the brunt of the damage from Monday’s freezing rain.

Snowbanks and drifting provided challenges Monday night into Tuesday.

“This is the first day of good weather for our crews and it’s helping however, we have a lot of individual outages as well as communities,” Griffin reported, adding that individual outages take longer to get to and to repair.

Griffin acknowledged priority is being given to reconnecting communities first.  In some of those cases, a repair would reconnect 30 to 200 homes, she said.

The utility’s call centre has handled between 500 and 600 calls from customers so far today and Griffin said Maritime Electric is encouraging customers to call (1-800-670-1012). The call centre will be staffed all night and into Friday.

When costumers call, Griffin said the call centre will be able to give them an indication when a repair crew will have their problem fixed. If it is going to take a while, then that gives the customer time to plan ahead and decide whether to find alternate accommodations for the night.

Organizations: Maritime Electric

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