Dry cleaner arranges drop-off space with Sun & Suds Laundry
SUMMERSIDE – BJ’s Fabricare, the local subsidiary of Sterns Launderers & Drycleaners, has relocated its services to the Granville Street Plaza from the former Water Street location.
© Michael Nesbitt / Journal Pioneer
BJ's Fabricare has relocated its services from Water Street to the Sun & Suds Launry location at Granville Street Plaza.
The long-time business has negotiated storage space at Sun & Suds Laundry, to maximize efficiencies while maintaining the same level of service.
Sterns owner, Terry McKenna, says it was mostly a business decision, driven by realities of the dry cleaning business.
“Dry cleaning in North America has declined by as much as 50 per cent over the last 7-8 years,” he explained.
The downtown location, 185 Water Street, had more space than was needed and required upgrades that were not economical. The move to Sun & Suds Laundry was a better use of resources and benefits both businesses.
“People in business are always looking for ways to become more efficient,” McKenna admitted, and a chance meeting with Darren Cousins, who purchased the laundry in September, led to the arrangement.
“It was just over the last two or three months that I started thinking about it,” McKenna explained, partly because of the seasonal nature of dry cleaning, being the changeover periods, and the approach of the slow outlook of winter.
Dry cleaning in North America has declined by as much as 50 per cent over the last 7-8 years Terry McKenna, owner BJ's Fabricare
Cousins had just completed some renovations to the Sun & Suds Laundry, to make it more modern and brighter for customers, reflecting his philosophy of customer-oriented business quality. The extra stream of income, from the arrangement with BJ’s Fabricare, was beneficial to the business and provided an extra level of service for customers.
Counter space was re-designed for customer service and employee operations, and the store is more accessible for seniors, Cousins noted. The laundry is also open on the weekend, and there is an abundance of parking.
No laundry capacity was lost in the process, and plans are already under way to upgrade existing services. The tanning services continue as well.
Both McKenna and Cousins stressed that the level of service enjoyed by customers would be maintained, as Sue Gallant has been maintained as an employee, with no reduction in hours.
“She’s a sensational person,” affirmed McKenna.