CHARLOTTETOWN – The province’s new 811 telephone health service is now operational and open to calls from the public.
The province made the announcement Tuesday afternoon.
The system is part of the province’s redesigned health system and can be used by residents to reach a registered nurse by dialing 811.
“The 811 service offers callers professional health care support in the comfort of their homes. I’m extremely pleased to have this service available to all Islanders, which is part of our government’s commitment to providing better access and better care to Islanders across the province,” said Health Minister Doug Currie.
Through 811, an experienced registered nurse will provide advice
and information, help callers navigate the health care system and direct them to the appropriate type of care. The advice could include a recommendation to see a health care provider, to go to an emergency department, or other self-care options.
Services will also be provided in French and more than 120 other languages including Arabic, Farsi and Cantonese. Those with hearing impairments can access the service by calling 7-1-1 (TTY.)
Prince Edward Island is partnering with Nova Scotia to offer the
811 service. It uses state-of-the-art information and communication technologies to make health care services more accessible. Telehealth does not replace 911, which is always the first number that should be called in emergency situations.
To learn more about 811 and for general health information,